Terms of Service

Effective Date: June 29, 2026 Website: https://perspectis.ai Terms URL: https://perspectis.ai/terms

These Terms of Service, together with any applicable Order Form, statement of work, master services agreement, data processing agreement, business associate agreement, service-level agreement, acceptable use policy, privacy policy, product documentation, or other written agreement that references these Terms, govern your access to and use of the Perspectis AI website, platform, applications, APIs, software, AI-enabled workflows, integrations, agents, professional services, and related services.

These Terms are entered into by and between the entity or person accessing or using the Services and Perspectis AI Inc., together with its affiliates, including SyncSphere Global SL where applicable. In these Terms, “Perspectis,” “we,” “us,” or “our” means the Perspectis contracting entity identified in the applicable Order Form or, if no Order Form applies, Perspectis AI Inc.

If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms. In that case, “Customer,” “you,” and “your” refer to that organization.

1. Overview of the Services

Perspectis provides a compliance-ready AI and automation platform for professional services organizations, including law firms, accounting firms, financial services organizations, and other regulated or information-intensive businesses. The Services may include:

1. AI-enabled assistants, agents, workflows, and recommendations;
2. business development, marketing, client intelligence, knowledge management, document, research, reporting, and operational workflows;
3. connectors and integrations with third-party systems, including CRM, document management, email, calendar, practice management, billing, finance, data warehouse, communication, and productivity systems;
4. audit logging, permissions, role-based access control, ethical wall support, confidentiality labels, approval workflows, and governance controls;
5. APIs, SDKs, desktop applications, web applications, mobile applications, administrative consoles, and reporting tools;
6. configuration, onboarding, implementation, support, advisory, and professional services.

The Services are designed to assist human users. They are not a substitute for professional judgment, legal advice, accounting advice, tax advice, financial advice, medical advice, compliance advice, or any other regulated professional advice.

2. Agreement Hierarchy

If you have a separately signed agreement with Perspectis, the following order of precedence applies unless that agreement expressly states otherwise:

1. the signed master services agreement or similar negotiated agreement;
2. any applicable data processing agreement, business associate agreement, information security addendum, or regulatory addendum;
3. the applicable Order Form or statement of work;
4. the applicable service-level agreement;
5. these Terms;
6. product documentation, policies, and online materials.

If there is a conflict between these Terms and a signed agreement, the signed agreement controls for the specific conflict.

3. Eligibility and Account Registration

You may use the Services only if you are legally able to enter into a binding agreement and are not prohibited from using the Services under applicable law.

To access certain Services, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep that information updated. You are responsible for maintaining the confidentiality of account credentials and for all activity under your account, except to the extent caused by Perspectis’s breach of these Terms.

You must promptly notify Perspectis of any suspected unauthorized access, compromise, or misuse of your account.

4. Customer Administrators and Users

Customer may designate administrators to manage its tenant, users, permissions, integrations, configurations, data residency options, security settings, approval flows, and other account features. Customer is responsible for:

1. determining which users may access the Services;
2. assigning appropriate roles and permissions;
3. maintaining accurate user lists;
4. disabling access for users who no longer require access;
5. configuring integrations and workflows appropriately;
6. ensuring that users comply with these Terms and Customer’s internal policies.

Perspectis is not responsible for unauthorized access caused by Customer’s failure to manage credentials, permissions, identity provider configurations, or user offboarding.

5. Acceptable Use

You may not use the Services to:

1. violate applicable law, regulation, court order, sanctions regime, professional rule, or contractual obligation;
2. infringe, misappropriate, or violate intellectual property, privacy, publicity, confidentiality, or other rights;
3. upload or process data that you do not have the legal right to use, disclose, or process;
4. attempt to gain unauthorized access to the Services, systems, networks, accounts, models, prompts, logs, or data;
5. reverse engineer, decompile, disassemble, scrape, copy, benchmark, or otherwise attempt to derive source code, models, model weights, prompts, security mechanisms, or non-public functionality, except to the extent such restriction is prohibited by law;
6. interfere with or disrupt the integrity, security, availability, or performance of the Services;
7. introduce malware, ransomware, spyware, worms, logic bombs, or other harmful code;
8. use the Services to generate, transmit, or store unlawful, defamatory, fraudulent, deceptive, harassing, abusive, discriminatory, obscene, or otherwise harmful content;
9. use the Services to make fully automated decisions that produce legal or similarly significant effects on individuals without appropriate human review, lawful basis, transparency, and safeguards;
10. use the Services for biometric identification, emotion recognition, social scoring, employment screening, credit eligibility, insurance eligibility, immigration, education access, criminal justice, healthcare triage, or other high-risk or regulated use cases unless expressly authorized in writing by Perspectis and implemented under appropriate contractual, technical, and legal safeguards;
11. bypass usage limits, metering, billing controls, safety controls, audit logs, approval workflows, ethical walls, access controls, or security features;
12. use the Services to train competing products or models, except with Perspectis’s prior written consent;
13. misrepresent AI-generated content as human-generated where disclosure is legally required or ethically appropriate;
14. use the Services in a way that could reasonably harm Perspectis, its customers, users, affiliates, vendors, infrastructure, reputation, or legal compliance posture.

Perspectis may suspend or restrict access to the Services if we reasonably believe that your use violates these Terms, creates security risk, creates legal risk, may harm the Services or other customers, or may expose Perspectis or others to liability.

6. Customer Data

“Customer Data” means data, documents, files, text, prompts, instructions, outputs, metadata, records, communications, business information, personal data, confidential information, and other materials submitted to, uploaded to, connected to, generated through, or processed by the Services on behalf of Customer.

As between Customer and Perspectis, Customer owns Customer Data. Customer grants Perspectis and its affiliates a limited, non-exclusive, worldwide license to host, copy, process, transmit, display, analyze, transform, and use Customer Data solely as necessary to provide, secure, support, improve, and maintain the Services; comply with law; enforce these Terms; and fulfill Perspectis’s contractual obligations.

Perspectis will not sell Customer Data. Perspectis will not use Customer Data to train general-purpose AI models except where expressly authorized by Customer in writing.

7. AI Inputs, Outputs, and Human Review

The Services may allow users to submit prompts, instructions, files, documents, data, or other inputs to AI-enabled features. The Services may generate summaries, drafts, classifications, recommendations, analyses, automations, suggested next steps, reports, or other outputs.

You are responsible for reviewing and validating outputs before relying on them. AI-generated outputs may be inaccurate, incomplete, outdated, misleading, biased, or unsuitable for a specific purpose. Outputs should not be treated as final professional advice, legal advice, tax advice, accounting advice, financial advice, medical advice, or compliance advice.

Customer is responsible for determining whether and how outputs may be used in its business, including whether human review, supervisory approval, client consent, professional review, or regulatory review is required.

Perspectis does not guarantee that any output will be accurate, complete, unique, non-infringing, legally sufficient, privilege-preserving, admissible, compliant, or appropriate for Customer’s intended use.

8. Professional Responsibility and Regulated Industries

Perspectis may be used by law firms, accounting firms, professional services firms, and other regulated organizations. Customer remains solely responsible for compliance with all professional duties and regulatory obligations applicable to its business, including duties relating to:

1. confidentiality;
2. privilege;
3. conflicts of interest;
4. ethical walls;
5. client consent;
6. supervision of lawyers, accountants, professionals, staff, contractors, and technology systems;
7. recordkeeping;
8. advertising and marketing rules;
9. billing rules;
10. unauthorized practice restrictions;
11. cross-border practice restrictions;
12. data protection, privacy, cybersecurity, and information governance;
13. auditability and retention.

Perspectis provides technical tools that may support compliance workflows, but Perspectis does not assume Customer’s professional, fiduciary, regulatory, or ethical obligations.

9. AI Governance Features

Depending on the subscription, configuration, and purchased modules, the Services may include AI governance features such as audit logs, approval workflows, role-based access control, confidentiality labels, ethical wall support, restricted data handling, model routing controls, data residency controls, usage logs, policy rules, and administrative oversight.

Customer is responsible for configuring these features appropriately for its organization. The availability of a feature does not guarantee legal compliance. Compliance depends on Customer’s use case, configuration, data, jurisdiction, personnel, processes, and legal obligations.

10. High-Risk AI and Restricted AI Use Cases

Unless expressly agreed in writing, the Services are not intended to be used as a high-risk AI system or as a component of a high-risk AI system under applicable AI laws or regulations.

Customer may not use the Services for any use case that is prohibited by applicable AI, privacy, employment, consumer protection, anti-discrimination, healthcare, financial services, criminal justice, public sector, or other laws.

Customer may not use the Services to make automated decisions about individuals in legally or similarly significant contexts without appropriate legal basis, notice, human oversight, contestability, documentation, testing, and safeguards.

If Customer intends to use the Services in a high-risk, regulated, safety-critical, legally significant, or materially consequential context, Customer must notify Perspectis in writing before doing so. Perspectis may require additional terms, controls, documentation, fees, or implementation requirements, or may decline to support the use case.

11. Data Protection and Privacy

Perspectis’s processing of personal data is governed by the applicable privacy policy and, where required, a data processing agreement.

Customer is responsible for determining the lawful basis for collecting, using, disclosing, transferring, and otherwise processing personal data through the Services. Customer represents and warrants that it has all necessary rights, consents, notices, authorizations, and lawful bases required to submit Customer Data to the Services.

Where Perspectis processes personal data on behalf of Customer as a processor or service provider, Perspectis will process such personal data in accordance with Customer’s documented instructions, applicable data protection law, and the applicable data processing agreement.

Where Perspectis processes personal data as an independent controller, Perspectis will do so in accordance with its privacy policy and applicable law.

12. International Data Residency

Perspectis may offer data residency options, including regional hosting or storage in jurisdictions such as the European Union, the United States, Canada, the United Kingdom, or other regions, as specified in an Order Form or product documentation.

Data residency commitments apply only where expressly stated in an Order Form, DPA, or other signed agreement. Unless expressly agreed otherwise, data residency commitments apply to Customer Data stored at rest in Perspectis-controlled primary production systems and may not apply to:

1. support communications;
2. billing records;
3. security logs;
4. usage analytics;
5. telemetry;
6. backups during a limited retention period;
7. subprocessors or third-party integrations selected or authorized by Customer;
8. AI model providers or external systems used at Customer’s direction;
9. cross-region disaster recovery, failover, or security operations;
10. data transmitted by Customer outside the selected region.

Customer is responsible for configuring integrations and workflows in a manner consistent with its data residency obligations.

13. International Data Transfers

Where Customer Data or personal data is transferred internationally, Perspectis will use appropriate transfer mechanisms where required by applicable law. These may include adequacy decisions, standard contractual clauses, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, recognized data privacy frameworks, supplementary measures, transfer impact assessments, or other lawful transfer mechanisms.

Customer acknowledges that some Services may require cross-border processing, including where Customer selects third-party integrations, AI model providers, support channels, or infrastructure regions outside Customer’s primary jurisdiction.

If Customer has specific data localization, sovereignty, export control, banking secrecy, professional secrecy, government contracting, or regulated industry requirements, those requirements must be documented in an applicable Order Form, DPA, security addendum, or other signed agreement.

14. Security

Perspectis will maintain administrative, technical, and organizational safeguards designed to protect Customer Data against unauthorized access, loss, misuse, alteration, or disclosure.

Security measures may include encryption, access controls, audit logging, network protections, vulnerability management, monitoring, backups, secure software development practices, incident response procedures, and personnel controls.

Customer is responsible for maintaining security of its own systems, devices, credentials, identity provider, integrations, endpoints, users, configurations, and third-party services.

No system is perfectly secure. Perspectis does not guarantee that unauthorized third parties will never defeat security measures or access Customer Data.

15. Security Incidents

Perspectis will notify Customer of a confirmed security incident affecting Customer Data as required by applicable law and the applicable agreement between the parties.

Customer is responsible for maintaining current administrative and security contact information. Perspectis may provide notice by email, through the administrative console, or through other reasonable means.

Perspectis’s notice of a security incident is not an admission of fault, liability, or violation of law.

16. Subprocessors and Third-Party Providers

Perspectis may use affiliates, vendors, cloud providers, AI model providers, infrastructure providers, support providers, analytics providers, communications providers, and other subprocessors to provide the Services.

Where required by applicable data protection law, Perspectis will maintain a list of subprocessors and provide notice of material changes as described in the applicable DPA.

Customer authorizes Perspectis to use subprocessors in accordance with these Terms and the applicable DPA. Perspectis remains responsible for subprocessors to the extent required by applicable law and the applicable agreement.

17. Third-Party Integrations

The Services may interoperate with third-party products or services selected, connected, or authorized by Customer, such as email, calendar, CRM, document management, practice management, billing, finance, marketing, communications, analytics, storage, identity, or AI services.

Customer is responsible for:

1. obtaining rights to use third-party services;
2. configuring integrations;
3. authorizing data flows;
4. reviewing third-party terms and privacy practices;
5. ensuring that third-party integrations comply with Customer’s legal and contractual obligations;
6. monitoring changes to third-party services;
7. maintaining credentials and API permissions.

Perspectis is not responsible for third-party services, third-party data practices, third-party outages, third-party security incidents, or changes to third-party APIs or functionality.

18. Customer Responsibilities

Customer is responsible for:

1. all Customer Data submitted to or processed through the Services;
2. the accuracy, legality, quality, and integrity of Customer Data;
3. obtaining all required rights, consents, notices, and permissions;
4. complying with applicable laws and professional obligations;
5. reviewing AI outputs before use;
6. ensuring appropriate human oversight;
7. configuring access controls, roles, permissions, workflows, integrations, and data residency settings;
8. backing up Customer Data where required by Customer’s internal policies;
9. training users on proper use of the Services;
10. preventing unauthorized access or use;
11. promptly notifying Perspectis of suspected misuse, security issues, or legal concerns.

19. Fees, Billing, and Taxes

Fees are specified in the applicable Order Form or checkout flow. Unless otherwise stated, fees are non-cancelable and non-refundable.

Customer will pay all fees when due. Late payments may result in suspension of access, interest, collection costs, or termination, subject to applicable law and any signed agreement.

Fees are exclusive of taxes unless expressly stated otherwise. Customer is responsible for all applicable taxes, duties, levies, withholding taxes, VAT, GST, HST, sales taxes, use taxes, and similar charges, except taxes based on Perspectis’s net income.

If Customer is required by law to withhold taxes, Customer must gross up payments so that Perspectis receives the full amount invoiced, unless otherwise agreed in writing.

20. Subscription Term, Renewals, and Cancellation

Subscription terms, renewal terms, and cancellation rights are specified in the applicable Order Form.

Unless otherwise stated in the Order Form, subscriptions renew automatically for successive renewal terms unless either party provides written notice of non-renewal before the renewal deadline specified in the Order Form.

Cancellation does not relieve Customer of payment obligations for committed subscription terms, usage fees, professional services, or other amounts already incurred.

21. Usage Limits and Fair Use

The Services may be subject to usage limits, seat limits, storage limits, API limits, integration limits, rate limits, model usage limits, token limits, workflow execution limits, or other technical or commercial limits described in an Order Form, product documentation, or administrative console.

Perspectis may monitor usage to operate, secure, bill, support, and improve the Services. If Customer exceeds applicable limits, Perspectis may require Customer to reduce usage, purchase additional capacity, or pay applicable overage fees.

Customer may not circumvent or attempt to circumvent usage limits, metering, billing, or access controls.

22. Beta, Trial, Preview, and Experimental Features

Perspectis may offer beta, trial, preview, sandbox, pilot, early access, experimental, or evaluation features. These features are provided for testing and evaluation only unless otherwise stated.

Beta features may be incomplete, unstable, inaccurate, unsupported, or discontinued at any time. Perspectis makes no commitments regarding availability, reliability, security, compliance, data retention, support, or future release of beta features.

Beta features are provided “as is” and, to the maximum extent permitted by law, without warranties, indemnities, service-level commitments, or liability.

23. Professional Services

Perspectis may provide implementation, configuration, onboarding, workflow design, integration, advisory, support, development, or other professional services.

Unless otherwise stated in a statement of work, Perspectis retains ownership of all pre-existing technology, know-how, templates, tools, workflows, methods, software, documentation, and general knowledge used or developed in connection with professional services.

Customer owns Customer Data and Customer-specific deliverables expressly identified as owned by Customer in a signed statement of work, subject to Perspectis’s ownership of underlying technology and reusable components.

24. Intellectual Property

Perspectis and its licensors own all rights, title, and interest in and to the Services, software, platform, APIs, models, workflows, agents, templates, documentation, interfaces, designs, know-how, inventions, processes, improvements, and other technology.

Except for the limited right to use the Services under these Terms, no rights are granted to Customer by implication, exhaustion, estoppel, or otherwise.

Customer may not remove, alter, or obscure proprietary notices in the Services.

25. Feedback

If Customer or its users provide suggestions, recommendations, ideas, bug reports, enhancement requests, comments, or other feedback, Perspectis may use that feedback without restriction or obligation, provided that Perspectis does not disclose Customer’s confidential information in doing so.

Customer grants Perspectis a perpetual, irrevocable, worldwide, royalty-free license to use feedback for any purpose.

26. Confidentiality

“Confidential Information” means non-public information disclosed by one party to the other that is marked confidential or should reasonably be understood to be confidential given the nature of the information and circumstances of disclosure.

Confidential Information includes Customer Data, non-public business information, security information, product roadmaps, pricing, technical information, trade secrets, and non-public documentation.

The receiving party will use the disclosing party’s Confidential Information only to perform obligations or exercise rights under these Terms. The receiving party will protect Confidential Information using reasonable care and will not disclose it except to personnel, affiliates, advisors, contractors, or subprocessors who need to know it and are bound by confidentiality obligations.

Confidentiality obligations do not apply to information that is independently developed without use of Confidential Information, becomes public without breach, is lawfully received from a third party without confidentiality obligations, or was already known without restriction.

The receiving party may disclose Confidential Information if required by law, provided that it gives reasonable notice where legally permitted and cooperates with efforts to limit disclosure.

27. Publicity

Perspectis may identify Customer as a customer using Customer’s name and logo in customer lists, websites, pitch materials, and marketing materials unless Customer notifies Perspectis in writing that it opts out or the applicable Order Form states otherwise.

Perspectis will not issue a press release or public case study using Customer’s name without Customer’s prior written approval.

28. Service Availability and Support

Service availability, support commitments, uptime commitments, and service credits apply only if expressly included in an Order Form, SLA, or signed agreement.

Perspectis may perform maintenance, updates, upgrades, patches, security fixes, and infrastructure changes. Perspectis will use commercially reasonable efforts to minimize material disruption where practical.

Perspectis is not responsible for downtime or performance issues caused by Customer systems, third-party services, internet failures, force majeure events, misuse, unsupported configurations, beta features, or emergency security measures.

29. Changes to the Services

Perspectis may modify, enhance, update, replace, discontinue, or remove features from the Services from time to time. Perspectis will not materially reduce core functionality of a paid subscription during the then-current subscription term without providing a reasonable alternative or remedy, unless the change is required for security, legal compliance, third-party provider changes, or to address misuse or risk.

30. Data Export and Return

During the subscription term, Customer may export Customer Data using available export tools or APIs, subject to applicable technical limitations, third-party restrictions, security controls, and fees.

Following termination or expiration, Perspectis will make Customer Data available for export for a limited period if required by the applicable agreement or product documentation. After that period, Perspectis may delete Customer Data in accordance with its retention policies, unless legally required to retain it.

Backups may persist for a limited period after deletion and will be deleted in the ordinary course of backup rotation.

31. Data Retention

Perspectis retains Customer Data according to the applicable Order Form, DPA, product settings, retention policies, and legal obligations.

Customer is responsible for configuring retention settings where available and for ensuring that retention settings comply with Customer’s legal, regulatory, professional, and business obligations.

32. Suspension

Perspectis may suspend access to all or part of the Services if:

1. Customer fails to pay amounts when due;
2. Customer or its users violate these Terms;
3. Customer’s use creates security, legal, operational, or reputational risk;
4. suspension is required by law, court order, regulator, or third-party provider;
5. Customer exceeds usage limits and does not remedy the issue;
6. Perspectis reasonably believes suspension is necessary to protect the Services, Perspectis, Customer, other customers, users, or third parties.

Perspectis will use reasonable efforts to provide prior notice where practical, unless immediate suspension is necessary or legally required.

33. Termination

Either party may terminate these Terms or an applicable Order Form if the other party materially breaches and fails to cure within thirty days after written notice, unless a shorter cure period is specified in a signed agreement.

Perspectis may terminate immediately if Customer’s breach cannot be cured, if Customer’s use poses serious risk, if required by law, or if Customer becomes subject to bankruptcy, insolvency, liquidation, or similar proceedings.

Upon termination, Customer’s right to access the Services ends, and Customer must stop using the Services.

34. Effect of Termination

Termination does not relieve Customer of payment obligations incurred before termination.

Sections concerning fees, Customer Data, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, export controls, and other provisions that by their nature should survive will survive termination.

35. Warranties

Each party represents that it has authority to enter into these Terms.

Perspectis warrants that it will provide paid Services in a professional and workmanlike manner and will use commercially reasonable efforts to maintain the security and availability of the Services.

Customer’s exclusive remedy for breach of this warranty is for Perspectis to re-perform the affected Services or, if Perspectis cannot reasonably do so, to terminate the affected Services and refund prepaid unused fees for the affected Services.

36. Disclaimers

Except as expressly provided in these Terms or a signed agreement, the Services are provided “as is” and “as available.”

To the maximum extent permitted by law, Perspectis disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, reliability, and uninterrupted operation.

Perspectis does not warrant that:

1. the Services will meet Customer’s requirements;
2. the Services will be uninterrupted, error-free, or secure;
3. AI outputs will be accurate, complete, compliant, non-infringing, or suitable;
4. defects will be corrected;
5. the Services will preserve privilege, confidentiality, or legal compliance in every use case;
6. third-party services will remain available or compatible;
7. Customer’s use of the Services will satisfy any legal, regulatory, professional, ethical, or contractual obligation.

37. Indemnification by Customer

Customer will defend, indemnify, and hold harmless Perspectis, its affiliates, officers, directors, employees, contractors, and agents from and against claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

1. Customer Data;
2. Customer’s use of the Services;
3. Customer’s violation of these Terms;
4. Customer’s violation of law or third-party rights;
5. Customer’s professional services, advice, client work, or regulated activities;
6. Customer’s use of AI outputs;
7. Customer’s integrations, systems, or third-party services;
8. unauthorized use caused by Customer’s failure to secure accounts, credentials, systems, or configurations.

38. Indemnification by Perspectis

If Customer has a paid subscription, Perspectis will defend Customer against third-party claims alleging that the Services, as provided by Perspectis and used in accordance with these Terms, infringe a third party’s intellectual property rights, and will pay damages finally awarded or settlements approved by Perspectis.

Perspectis has no obligation for claims arising from:

1. Customer Data;
2. Customer’s instructions, configurations, or modifications;
3. combination with non-Perspectis products or services;
4. use outside the scope of these Terms;
5. beta, trial, preview, or free services;
6. third-party services;
7. AI outputs;
8. open-source components used in accordance with their licenses;
9. Customer’s continued use after Perspectis provides a workaround or notice to stop.

If the Services are or may be subject to an infringement claim, Perspectis may procure rights, modify the Services, replace the Services, or terminate the affected Services and refund prepaid unused fees for the affected Services.

39. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, or for lost profits, lost revenue, lost goodwill, lost business, lost data, business interruption, cost of substitute services, or reputational harm, even if advised of the possibility of such damages.

Except for excluded claims, each party’s aggregate liability arising out of or relating to these Terms will not exceed the amounts paid or payable by Customer to Perspectis for the affected Services in the twelve months before the event giving rise to liability.

The liability cap does not apply to Customer’s payment obligations, Customer’s misuse of the Services, Customer’s violation of acceptable use restrictions, either party’s breach of confidentiality, or liabilities that cannot be limited under applicable law.

40. Export Controls and Sanctions

Customer may not use, export, re-export, transfer, or make available the Services in violation of applicable export control, sanctions, anti-boycott, or trade compliance laws.

Customer represents that it is not located in, organized under the laws of, or ordinarily resident in a sanctioned jurisdiction and is not listed on any applicable restricted party list.

Customer may not use the Services for prohibited end uses, including development of weapons, surveillance abuse, or other prohibited military, nuclear, missile, chemical, biological, or sanctioned activities.

41. Government Use

If Customer is a government entity or uses the Services on behalf of a government entity, the Services are commercial products developed at private expense. Government rights are limited to those expressly granted in these Terms or the applicable signed agreement.

Government procurement terms do not apply unless expressly accepted by Perspectis in writing.

42. Compliance with Laws

Each party will comply with laws applicable to its performance under these Terms.

Customer is responsible for laws applicable to Customer’s industry, users, clients, data, jurisdictions, use cases, and business activities.

Perspectis is responsible for laws applicable to Perspectis as a provider of the Services.

43. Changes to These Terms

Perspectis may update these Terms from time to time. If changes are material, Perspectis will provide notice by posting the updated Terms, sending notice, or using another reasonable method.

Updated Terms are effective on the date stated in the updated version. Continued use of the Services after the effective date constitutes acceptance of the updated Terms.

For paid subscriptions, material changes that adversely affect Customer’s rights will not apply until the next renewal term unless required by law, security, compliance obligations, or third-party provider requirements.

44. Notices

Perspectis may provide notices by email, administrative console, website posting, or other reasonable means.

Customer must send legal notices to Perspectis at the notice address specified in the applicable Order Form or, if none is specified, to the legal contact listed on Perspectis’s website.

Notices are deemed given when delivered, except that email notices are deemed given when sent unless the sender receives an automated delivery failure notice.

45. Assignment

Customer may not assign or transfer these Terms without Perspectis’s prior written consent, except to an affiliate or successor in connection with a merger, acquisition, corporate reorganization, or sale of substantially all assets, provided that the assignee assumes all obligations and is not a competitor of Perspectis.

Perspectis may assign these Terms to an affiliate or successor in connection with a merger, acquisition, corporate reorganization, financing, or sale of substantially all assets.

Any prohibited assignment is void.

46. Force Majeure

Neither party is liable for delay or failure to perform due to events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, government actions, epidemics, pandemics, utility failures, internet failures, cloud provider outages, cyberattacks, or failures of third-party services.

Payment obligations are not excused by force majeure.

47. Governing Law and Venue

Unless a signed agreement states otherwise, these Terms are governed by the laws of the State of Delaware, without regard to conflict of law rules.

The parties consent to exclusive jurisdiction and venue in the state and federal courts located in Delaware for disputes arising out of or relating to these Terms, unless applicable law requires a different forum.

48. Dispute Resolution

Before filing a claim, the parties will attempt in good faith to resolve disputes through business escalation. Either party may request a meeting between authorized representatives. If the dispute is not resolved within thirty days after escalation, either party may pursue available remedies.

Either party may seek injunctive or equitable relief at any time to protect intellectual property, confidential information, security, or data.

49. Injunctive Relief

Unauthorized use or disclosure of Confidential Information, misuse of the Services, or infringement of intellectual property may cause irreparable harm. The affected party may seek injunctive or equitable relief without posting bond, in addition to other remedies.

50. Entire Agreement

These Terms, together with applicable Order Forms, DPAs, BAAs, SLAs, policies, and signed agreements, constitute the entire agreement between the parties regarding the Services and supersede prior or contemporaneous agreements on the same subject.

51. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving its intended effect.

52. Waiver

Failure to enforce a provision is not a waiver. A waiver must be in writing and signed by the party granting the waiver.

53. Independent Contractors

The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, fiduciary relationship, employment relationship, or franchise.

54. No Third-Party Beneficiaries

There are no third-party beneficiaries to these Terms unless expressly stated in a signed agreement.

55. Contact

Questions about these Terms may be directed to:

Perspectis AI Inc. Legal Department Email: legal@perspectis.ai

For privacy inquiries, please contact: privacy@perspectis.ai For security inquiries, please contact: security@perspectis.ai